I was moving into a smaller place and thought I would need to have a storage unit to hold my things that would not fit. I researched storage facilities near my area of operation and after being ignored by Uhaul for half an hour, I came here. The price was comparable but the service was much better. The vehicle renting component of Uhaul eats most of the staff's time and attention; a broad focus cannot beat a singular one. The staff were knowledgeable and friendly. The process relatively painless. My only complaint and why I knocked the rating down half a star is because they were unable to refund any of my money. I paid a month and a half in full for a storage unit I rented for two days and never used. At least the cancellation process was also easy on my mind and time. Thanks, will definitely look you folks up again if I need a storage unit.
- Robert, 12/15/2019